FAQ

FAQ

FAQ

  • Do You Offer Loaner Equipment?
    • We try to have loaners available on a first come first serve basis.
  • Can I Order Parts Over The Telephone?
    • Yes. Please call with make, model and any serial numbers you may have. The more information you give us the easier it will be to source your part. Parts must be paid for when ordered.
  • How Many Parts Inventory Do You Stock?
    • We normally carry about 200K in parts inventory.
  • Can You Dispose Of My Old Equipment?
    • Yes, we would be happy to dispose of your old equipment when purchasing new. Some exceptions may apply.
  • What Types Of Payment Do You Accept?
    • We accept cash, personal checks, all major credit cards, and manufacturer financing programs.
  • Do You Offer Pickup And Delivery For Equipment To Be Serviced?
    • Yes. Please call for pricing and to schedule.
  • What Is Your Hourly Service Rate?
    • Our normal rate is $79.00 per hour..
  • How Long Will It Take To Repair My Equipment?
    • Most equipment will be repaired with a week depending on season and parts availability.
  • Can I Return Parts For A Refund?
    • Regular stocking parts can be returned with your receipt. Special order parts are subject to whatever restocking fee required by the supplier. Any used part cannot be returned.
  • What If My Parts Are Not Available?
    • We will notify you by phone if there will be a delay from the manufacturer on the parts needed to service or repair your equipment.
  • Can I Order Parts & How Long Will It Take To Get Them?
    • Yes, it normally takes 2-3 days once the part is ordered.
  • How Much Inventory Do You Stock?
    • We typically have about 1 million dollars in inventory on hand at all times. We have a 5000 SQ. FT. warehouse in addition to our retail location.
  • Do You Accept Trades?
    • Yes, we evaluate each piece of equipment including repair costs and resale value. Only equipment deemed re-saleable will be considered for trades.
  • Do You Rent Equipment?
    • Yes…We rent aerators, dethatchers, brush cutters, over seeders, tillers and lawn mowers.
  • What Brands Do You Carry?
    • We are proud to feature products from such well-respected manufacturers as Honda, Stihl, Husqvarna, Simplicity, Ferris, Toro, Trac Vac, Billy Goat, MacKissic, Echo Bearcat, and Murray.
  • Is Your Pricing Competitive?
    • Our prices are very competitive and often lower than many of our competitors.